Our main goal here at iguard247 is to protect people and their property via this technologically digital connection between company and customer. We offer personal and asset protection services in the form of private bodyguards and guards. We also have products to protect your person and property such as pepper spray, whistles/alarms/noise makers, home security/surveillance/intruder detection systems, where we can install said systems for a small installation labor fee.

How it works

To use the website/app, simply just: 

1. Select a service/product that suits your needs

2. Fill out the fields on the product page: number of hours you’ll need the service of a guard; select the date & time of the event; enter the initial meeting point/address, etc.

3. Then add the product item(s) to your cart by pressing the “Add to Cart” button

4. Finally, the last step is to checkout your order

We’ll then receive and process your order in a timely manner and dispatch the on-call guards at your requested location, date and time. You’ll receive up to date notifications about your order and the estimated time of arrival of the protection agent (only available if a customer has provided a valid mobile number to receive SMS/text message order updates) .

Yes, we are safe to use; our workers are certified and pre-screened before working for us with a background check and clearance, so your safety is assured with us. Our site is encrypted, so your data and browsing is secure with us. We work hard to ensure all of our customers safety by protecting their persons and property with our on-demand, 24-hour bodyguard service.

No, tipping isn’t mandatory but is a small thank you gratuity from you, our customer, who is appreciative of our workers. All tips go directly to the bodyguard and if you’re satisfied with the service, tip the guard!

We charge a small service fee (1-3%) and wallet recharge fee (applicable for registered members) to cover credit card processing fees and to maintain our service, so that we can provide you with the best services we have to offer. If ACH is used as the payment option, there is an ACH processing fee of 1% when the ACH payment is completed during checkout. Other than that, no, we do not have any hidden fees or charges.

There are several options and places to find out who will defend you:

1. Go to My Account and click on Orders and there you will find updates on the person escorting you on the specified day and time. If guest checkout was used and an account wasn't created, orders with bodyguard details can be viewed through the email you've provided during checkout.

2. When an customer places an order, their order status is automatically updated via SMS text message (Only if the protectee has filled out the phone field and checked for updates on the checkout page) and will receive the bodyguard’s ETA (estimated time of arrival) with name and photo ID. 

3. Go to https://teamup.com/kstmx7n1vcpy1tqtp3 and on the calendar, find your color-coded town/state/region from the Calendar’s panel on the left-hand side; then click on the event date under your name, where you will see the bodyguard’s name and photo assigned to guard you. If your privacy is a concern, please let us know by contacting us at help@iguard247.com with a valid email address with your order id# and event details (name, date/time, etc.). Once we receive your email, we will then keep your details off the calendar and reply back with the bodyguard’s name, photo and escort date/time for confirmation.

Hello. We’re currently located on the East Coast, NYC specifically, but have expansion efforts underway to serve the West/West Coast and midwest. As a result of our geographical location, we’re just serving the 5 boroughs. Westchester County, lower upstate NY, parts of NJ, Long Island, PA, and New England at the moment. As for time, iguard247 works on a 24 hour schedule, 7 days a week, just like our name implies.

First off, any and all donations are greatly appreciated by our team. Second, all donations go to everything that involves our business: expenses; maintenance/upkeep/upgrades/improvements; expansion of our entity, iguard247. Lastly, it is completely safe to donate on our site because all active live data transfer/transactions are connected securely via 256-bit SSL HTTPS encryption. We are in the security business, after all.

You can contact us by email: help@iguard247.com or by going to our Contact page and sending us a message, calling us, or chatting with us through our chat app.

We accept all of the popular payment methods such as Visa, MasterCard, Discover, Amazon Pay, ACH, American Express, Direct bank transfers, Klarna, Afterpay, PayPal/PayLater, Venmo, Microsoft Pay, and Google (browser)/Apple Pay. We also accept cleared checks, money orders, and cryptocurrency such as Bitcoin (more alt-coins payment choices will be added at a later date). We currently don’t accept COD (cash on delivery) as an acceptable payment option due to non-payment and fraud concerns. 

Yes, we’re currently actively looking for backers and would like to connect with the RIGHT partners for our company (founder-friendly). We currently have working business relationships within the security industry but would like to expand partnerships into the tech-security space. Email us with investment questions at: invest@iguard247.com 

If none of our FAQ’s provide a solution to your problem and further assistance is required, then you can reach out to us on our Contact page o r you can directly chat with us live on our Chat app.

All orders and tracking updates can be viewed and tracked by clicking on the My Account icon at the top of the page where you can sign-in to view Orders and much more. Orders are also located at the bottom of the homepage under Customer>Orders. Orders can only be created and viewed by registered users, so sign up today and see all the great benefits by becoming a member!

It’s possible to make changes to an order or cancel it once it has been placed by going to your account page and from there you can cancel orders or you can contact us to cancel an order. Also, you could ask for a refund by contacting us.

You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner and by going to your My Account page and click on Orders Tracking .

We accept all of the popular payment methods such as Visa, MasterCard, Discover, Amazon Pay, ACH, American Express, Direct bank transfers, Klarna, Afterpay, PayPal, and Google/Apple Pay. We also accept cleared checks, money orders, and cryptocurrency such as Bitcoin (more alt-coins payment choices will be added at a later date). We currently don’t accept COD (cash on delivery) as an acceptable payment option due to non-payment and fraud concerns. 

Once we receive your request for a refund or return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.

To track the status of your refund, kindly refer to your confirmation email that you have received from us.

You can ask for a refund or an exchange within 30 days of your purchase. Returned and/or exchanged items must be in the exact same condition as they were received.

Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.

Yes, free shipping is available for all orders that’s placed within the United States. We charge shipping fees for overseas orders.

We usually take 3-5 business days for your order to be shipped & delivered. You can track your shipped order by going to your account page and click on Orders Tracking